Refund Policy

Refund Policy for Webmark IT Solution

Last Updated: 05-12-2023

1. Refund Eligibility

Webmark IT Solution is committed to customer satisfaction. Refunds may be considered in certain circumstances and are subject to the terms outlined in this Refund Policy.

2. Refund Requests

Clients seeking a refund must submit a formal request through the designated communication channels provided in the service agreement or on the website. The request must include relevant details such as the client’s name, project details, and the reason for the refund request.

3. Non-Refundable Services

Certain services may be deemed non-refundable. This includes but is not limited to:

Services already rendered.
Third-party fees and expenses incurred on behalf of the client.
Customized or personalized services.
Details regarding non-refundable services will be clearly outlined in the service agreement.

4. Timing of Refund Requests

Refund requests must be submitted within a specified timeframe, typically outlined in the service agreement. Requests received after this period may not be eligible for a refund.

5. Refund Processing

If a refund is approved, it will be processed within a reasonable timeframe. The method of refund (credit card, bank transfer, etc.) will be determined by Webmark IT Solution.

6. Partial Refunds

In some cases, partial refunds may be issued based on the progress of the project or the nature of the service provided. The criteria for partial refunds will be outlined in the service agreement.

7. Refunds Due to Webmark IT Solution

If Webmark IT Solution is unable to fulfill its obligations outlined in the service agreement, a full or partial refund may be issued as appropriate.

8. Changes to the Refund Policy

Webmark IT Solution reserves the right to update this Refund Policy as needed. Clients will be notified of any changes through the website or other communication channels.